Refund policy

At Oak Street Gates, each gate is custom-made to fit your unique space and preferences. Due to the personalized nature of our products, all sales are final, and we do not accept returns or offer refunds.

Please double-check your measurements and order details before placing your order. If you have any questions or need help confirming sizing, feel free to reach out — we’re happy to assist prior to production.

Damaged or Incorrect Orders:

If your order arrives damaged or incorrect, please contact us within 3 days of delivery with photos of the issue and packaging. We will work with you to resolve the problem as quickly as possible.